American International University does not issue reference letters directly to current or former employees. If a prospective employer requires a reference, they may contact the Human Resource Department Leadership. All reference information will be provided in accordance with AIU policy and applicable employment records.
All departing employees are required to complete the official exit process to initiate their final settlement. This includes the return of all university property (e.g., ID badge, phone, parking pass, etc.) and submission of final handover (if applicable). Employees must also transfer or cancel their residency before final settlement can be processed. Once the residency has been successfully transferred or cancelled, the preparation and release of the final settlement may take up to 10 business days. To inquire about the status of your final settlement, please contact HR Leadership or HR Business Advisor.
If a bank, embassy, or third-party organization requires employment confirmation, they must contact the Human Resources Department Leadership. Requests should include the following information:
Verification documents are issued in accordance with official employment records and applicable policies. Standard processing time is 3–5 business days.
For faster response and proper routing, please direct your inquiry to the appropriate contact below based on the nature of your request. The Human Resources Department will ensure your message is handled by the correct team member.
General HR Inquiries | HR Secretary |
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Recruitment & Hiring |
Senior Recruitment Lead |
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Employment Verification |
HR Leadership |
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HR Records & Letters |
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Visa & Residency Coordination |
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Staff Development |
We are committed to providing timely and professional support for all HR-related matters. If you are unsure which contact is appropriate for your inquiry, please email hr@aiu.edu.kw, and a member of our team will direct your request to the right person.